Colliding conflicting perspectives: the rhetoric and reality of employee turnover - evidence from the Indian BPO industry
- Creator: Pereira, Vijay , Sharma, Kajal , Malik, Ashish
- Resource Type: conference paper
- Date: 2013
Knowledge worker control: understanding via principal and agent theory.
- Creator: Mitchell, Rebecca , Meacheam, David
- Resource Type: conference paper
- Date: 2010